Our Shipping Policy was last updated on [April-2025]
[We deliver products across India. orders are dispatched within 2–3 business days of successful payment. Delivery time is usually 5–7 business days, depending on the location. Free shipping may be available on selected products; otherwise, a nominal shipping fee will apply. Customers will receive tracking details once the order is dispatched.]
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Shipping Policy:
- “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Shipping Policy) refers to Culturatees.
- “Goods” refers to the items offered for sale on the Service.
- “Orders” means a request by You to purchase Goods from Us.
- “Service” refers to the Website.
- “Website” refers to Culturatees, accessible from www.culturatees.com
- “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Domestic Shipping Policy
Shipment Processing Times
- All orders are processed within 1–3 business days.
- Orders are not shipped or delivered on weekends or public holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional time in transit for delivery. If there is a significant delay, we will notify you by email or phone.
Shipping Rates & Delivery Estimates
Shipping charges for your orders will be calculated and displayed at checkout.
- Fast Delivery
- Cost: ₹75
- Estimated Delivery: 3–5 business days (ships next business day)
- Standard Shipping
- Cost: Free
- Estimated Delivery: 4–10 business days (ships in 3–5 business days)
- Standard Shipping (Cash on Delivery)
- Cost: ₹65
- Estimated Delivery: 4–10 business days (ships in 3–5 business days)
🚚 Delivery delays may occasionally occur due to logistics issues, weather, or high-demand periods.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation Email once your order has shipped. This will include a tracking number, which will be active within 24 hours.
Customs, Duties, and Taxes
Culturatees is not responsible for any customs duties, taxes, or additional fees applied to your order. All charges imposed during or after shipping are the customer’s responsibility.
Damages
Please inspect your order upon delivery and contact us immediately if the item is defective or damaged, so that we can evaluate the issue and resolve it.
Please retain all packaging materials and the product in its original condition before filing a claim.
Contact Us
If you have any questions about this Shipping Policy, please contact us:
📧 Email: info@culturatees.com